Cookies Policy | Silversands Casino

1. What cookies are

Cookies are small text files that a website places on your computer, mobile phone, tablet or other device. They allow the website to recognise a device and remember certain information about a visit. Cookies may be temporary, meaning they are deleted when you close your browser, or persistent, meaning they remain on your device for a set period or until you remove them.

Cookies do not usually identify you by name on their own. However, information collected through cookies may be combined with other information associated with your account, device or use of our services. When this occurs, that information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

We may also use technologies that work in a similar way to cookies. These can include pixels, tags, software development kits, local storage and other identifiers. For simplicity, this policy refers to these technologies collectively as cookies unless a different distinction is important.

How cookies help us

Keep the website and account areas operating correctly.
Remember settings and preferences selected during a visit.
Support login, security and fraud-prevention processes.
Understand how visitors use the website and identify areas for improvement.
Help us provide relevant information about our services where permitted.
Maintain the reliability, performance and availability of online services.

2. Types of cookies we may use

Strictly necessary cookies

These cookies are required for essential functions. They may support navigation, account access, session management, security checks, responsible gambling controls and the delivery of pages or features you request. Without these cookies, some parts of the website may not work properly. Because they are necessary for the operation or security of the service, they may not be disabled through standard cookie preference tools.

Functional cookies

Functional cookies allow the website to remember choices and provide a more convenient experience. For example, they may remember language, region, display or other settings. If you refuse these cookies, the website may still be available, but some preferences may need to be selected again during future visits.

Performance and analytics cookies

These cookies help us understand website traffic and how visitors interact with pages, features and content. The information may be used to measure performance, identify technical issues, improve navigation and assess the effectiveness of online services. Analytics information is generally reviewed in an aggregated or pseudonymous form where practicable.

Advertising and marketing cookies

Where permitted and where applicable, these cookies may be used to help deliver or measure advertising and marketing communications. They can help us understand whether content is relevant, limit repeated advertisements and assess campaign performance. We may use information from these cookies to show content that is more relevant to your interests, subject to applicable law and your choices.

Third-party cookies

Some cookies may be placed by service providers that support website functions, analytics, security, advertising, payment processes or other services. These providers may process information under their own privacy terms or on our instructions. Third-party services may change over time, and their cookies may be controlled through our preference tools, the relevant provider or your browser settings.

3. Information collected through cookies

Depending on the type of cookie and how you use the website, information collected may include your device type, browser type, operating system, approximate location, IP address, pages visited, links selected, session dates and times, referring website, preferences and interactions with website features. Cookies may also help us understand whether a page or communication has been viewed and whether a technical issue has occurred.

We use this information for legitimate business and operational purposes, including maintaining security, preventing misuse, managing accounts, improving content, analysing performance and complying with legal or regulatory obligations. We do not use cookies to override responsible gambling settings, account restrictions or legal requirements.

Cookie information may be retained for different periods depending on its purpose. Session cookies usually expire when a browser session ends, while persistent cookies may remain for longer. Retention can also depend on the service provider, technical requirements, legal obligations and the reason the information was collected.

Personal information and account activity

Cookies may be linked to information you provide when creating or using an account. We may use this combined information to authenticate you, protect your account, provide requested services, meet know-your-customer and safer gambling obligations, and investigate suspicious or prohibited activity. We will handle personal information in accordance with our Privacy Policy and applicable Australian privacy law.

4. Your choices and cookie controls

You can control cookies in several ways. If a cookie banner or preference centre is available, you can use it to accept or reject categories of non-essential cookies. You can also adjust your browser settings to block, delete or limit cookies. The available controls vary between browsers and devices, so you should check the relevant browser or device instructions.

Open your browser or device privacy settings.
Review the available cookie, tracking or site-data options.
Choose whether to allow, block or delete cookies.
Repeat the process on each browser or device you use to access the website.

Blocking or deleting cookies may affect your experience. You may need to enter information again, lose saved preferences or be unable to use certain account, security or interactive functions. Disabling a cookie does not necessarily delete information that was collected before the cookie was disabled.

Some browsers provide private browsing, tracking protection or an option to send a do-not-track signal. The website may not respond to every browser signal in the same way, and a browser setting may not control cookies placed by all third-party services. Where appropriate, you should also review the privacy and cookie information provided by those services.

Consent and essential technologies

Where consent is required, we will request it before using non-essential cookies or similar technologies. You may withdraw or change your choices at any time through available controls. Withdrawal will not affect processing that occurred before your preference was changed and will not prevent the use of technologies that are necessary to operate, secure or provide a service you have requested.

5. Updates, privacy and contact

We may update this Cookies Policy when our website, services, technologies, legal obligations or business practices change. The updated version will be made available on this page, with a revised effective date where appropriate. You should review this policy from time to time so you remain informed about how cookies are used.

Our Privacy Policy contains further information about how we collect, use, disclose, store and protect personal information, as well as information about applicable privacy rights and available choices. If there is an inconsistency between this Cookies Policy and the Privacy Policy, the document that deals more specifically with the relevant matter will apply to the extent permitted by law.

If you have a question about this Cookies Policy or wish to exercise a privacy-related choice, please use the contact or privacy request method provided on the website. We will handle requests in accordance with applicable requirements. For your security, do not include passwords, payment details or other sensitive account information in an unsecured enquiry.

By using Silversands Casino, you confirm that you have read this Cookies Policy and understand that cookies and similar technologies may be used as described above. You remain responsible for reviewing and managing your browser and device settings, while we remain responsible for handling collected information in accordance with our policies and applicable law.