Contact Silversands Casino

Need help with Silversands Casino? Email support@silversandscasino.wtf and provide enough information for the support team to understand your request. Whether your question relates to your account, payments, bonus terms or responsible gambling, the team will review your message and respond as soon as practical.

Silversands Casino holds a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros (Licence No. ALSI-102404011-FI3), and is additionally regulated by the Kahnawake Gaming Commission.

How to get in touch

For assistance, send an email to support@silversandscasino.wtf. Please use the email address linked to your account where possible. This can help the support team locate your details and handle your request more efficiently.

To help us respond faster, include your account email address or username, a short description of the issue and screenshots if relevant. Do not send your password, full payment card details or other sensitive security information in an email.

Common reasons to contact support

Account access, profile or verification questions
Deposits, withdrawals and payment-related concerns
Questions about bonus terms or wagering requirements
Technical problems affecting the website or your account
Responsible gambling requests, including help with account controls or taking a break

Support will usually reply within 24 hours, although response times can vary depending on the subject and the information needed to review it. If your matter is urgent or concerns responsible gambling, clearly explain this in your message so it can be considered appropriately.

When replying to support, keep the original email thread where possible. This helps retain the relevant context and may reduce delays. Please avoid sending duplicate requests, as multiple messages about the same issue can make it harder to track your enquiry.