Silversands Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use Silversands Casino. Please read them carefully before creating an account, depositing funds or playing games. By using the website or related services, you acknowledge that you have read, understood and agreed to these terms, together with any additional rules displayed for particular games, promotions or services.

Silversands Casino holds a licence issued by the Government of the Autonomous Island of Anjouan, Union of Comoros (Licence No. ALSI-102404011-FI3), and is additionally regulated by the Kahnawake Gaming Commission.

1. General terms and eligibility

These terms apply to your use of the Silversands Casino website, games, account functions, payment facilities, promotional offers and any other services made available through the platform. Additional terms may apply to specific products, competitions, bonuses or other offers. If additional terms conflict with these terms, the additional terms will generally apply to the relevant product or offer.

You must only use Silversands Casino where online gambling is lawful for you to do so. You are responsible for checking the laws that apply in your location and for complying with them. Access to the website does not mean that the services are available or appropriate in every state, territory or country. Silversands Casino may restrict access where required by law, regulation, technical limitations or internal controls.

You must be at least 18 years old, or older if a higher minimum age applies to you under applicable law. Silversands Casino may request evidence of age and identity before allowing access to some or all services. You must provide information that is accurate, current and complete, and you must update it if anything changes.

You must not create or use an account on behalf of another person.
You must not allow another person to use your account or payment method.
You must keep your username, password and other security details confidential.
You must notify Silversands Casino promptly if you believe your account has been accessed without permission.
You must not use the platform for unlawful activity, fraud, money laundering or any other prohibited purpose.

Only one personal account is permitted unless Silversands Casino expressly agrees otherwise. Duplicate, inactive, incomplete or suspicious accounts may be reviewed, restricted, suspended or closed. Where an account is closed or suspended, access to games, promotions and account funds may be affected while checks are completed, subject to applicable law.

2. Accounts, deposits and withdrawals

You are responsible for all activity carried out through your account, except where the activity results from a proven security failure outside your reasonable control. You should use a strong password, avoid sharing account details and take reasonable steps to protect devices used to access the website.

Before making a deposit, you should confirm that the funds are available to you and that you are comfortable with the amount. Deposits must be made using an approved payment method held in your name or otherwise authorised for your use. Silversands Casino may reject, delay or reverse a transaction where a payment cannot be verified, appears unauthorised or does not meet applicable requirements.

Account balances are intended for gaming and other permitted use on the platform. You must not attempt to deposit or withdraw funds in a way that circumvents payment controls, identity checks, security measures or applicable law. Silversands Casino may request information about the source of funds, payment ownership or the purpose of transactions when required for compliance or account security.

Withdrawal requests may be subject to verification, account checks, applicable game rules and any conditions clearly stated for a particular promotion. Processing methods and timing may vary. Silversands Casino may return funds to the original payment method where appropriate or use another approved method. You should ensure that your payment details remain accurate and current.

You are responsible for reviewing transaction details before confirming a deposit or withdrawal.
You should report an incorrect or unrecognised transaction as soon as possible.
Technical errors, duplicated credits or other account mistakes must not be used or withdrawn.
Silversands Casino may correct an obvious error and may void affected activity where permitted by law.
Any tax obligations arising from your activity are your responsibility unless applicable law states otherwise.

If your account is closed, any remaining balance will be handled in accordance with applicable law, verification requirements and these terms. Funds may be withheld or forfeited only where permitted by law, including in connection with fraud, prohibited conduct, breach of these terms or an unresolved verification issue.

3. Games, promotions and fair use

Games are provided for entertainment. You accept that outcomes are determined by the relevant game mechanics and, where applicable, randomised systems. Past results do not predict future results. You should not treat gambling as a way to make money, recover losses or solve financial difficulties.

Game rules, minimum and maximum stakes, feature conditions and other information may be shown on the relevant game or product page. You should review those details before playing. If a game is interrupted by a technical fault, Silversands Casino may pause, cancel or restore affected activity in accordance with the applicable rules and legal requirements.

Promotions are subject to their own published terms. These may include eligibility requirements, activation steps, expiry dates, wagering or playthrough requirements, contribution rules, restrictions on games or payment methods, and maximum withdrawal conditions. You should read the promotion terms before accepting an offer. If promotional terms are unclear, you should seek clarification before participating.

Promotions must not be abused. Prohibited activity may include creating multiple accounts, coordinating activity, exploiting an error, using automated systems, manipulating game outcomes or deliberately avoiding stated requirements. Silversands Casino may cancel an offer, remove promotional benefits or review related activity where it reasonably suspects misuse.

Prohibited conduct

Using software, devices or methods designed to interfere with the website or games.
Attempting to gain an unfair advantage through bugs, errors, collusion or unauthorised access.
Providing false, misleading or incomplete information.
Using another person’s identity, account or payment instrument.
Harassing staff, other customers or service providers.
Using the services in breach of applicable law or regulatory requirements.

Silversands Casino may monitor activity for security, fraud prevention, game integrity, responsible gambling and compliance purposes. This may include automated checks and manual reviews. Monitoring does not guarantee that every issue will be identified immediately and does not remove your responsibility to use the platform lawfully and fairly.

4. Responsible gambling, privacy and changes

Gambling should remain an enjoyable leisure activity. Set a budget and time limit before you play, keep gambling separate from essential expenses, and never chase losses. If gambling is no longer enjoyable or is affecting your finances, relationships, work or wellbeing, stop playing and seek support from an appropriate Australian gambling help service or health professional.

Silversands Casino may provide tools and processes to help you manage play, such as deposit controls, time reminders, account breaks, self-exclusion and access restrictions. Availability and operation may depend on the service and applicable requirements. Requests for account restrictions should be made through the available account or support channels. A restriction may not apply immediately to activity already in progress, so you should stop playing while the request is being processed.

Personal information is handled in accordance with the applicable privacy notice and privacy laws. Information may be collected and used to provide services, verify identity and age, process payments, protect accounts, prevent fraud, meet legal obligations, improve the platform and communicate with you where permitted. You should review the privacy information before using the services.

Silversands Casino may update these terms from time to time to reflect changes to the website, services, law, technology, security requirements or business practices. The current version will be made available on the website. Where required, reasonable notice will be given of material changes. Your continued use of the services after updated terms are published indicates acceptance of the revised terms, unless applicable law requires another process.

The website may contain links to third-party websites or services. Those third parties may have separate terms, privacy policies and security practices. Silversands Casino is not responsible for content or services outside its reasonable control. You should review third-party terms before using linked services.

To the extent permitted by law, Silversands Casino is not responsible for loss caused by your breach of these terms, misuse of the services, unauthorised access resulting from your failure to protect account details, or events outside reasonable control. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified under Australian law.

If you have a question about these terms, an account issue or a transaction, use the support options provided on the website. Please include enough information for your enquiry to be reviewed, but do not send passwords or unnecessary sensitive information. These terms should be read together with the privacy information, responsible gambling information and any specific product or promotional rules shown on the website.